Complaints Policy

Complaints Policy (Just Dreaming Aesthetics)

We encourage all our patients to provide feedback, as it helps us continuously improve our service. We’re committed to resolving any issues quickly and efficiently, valuing your experience and striving to deliver the best possible care.

Sharing your experience allows us to understand your concerns and work with you to make things right. Please send your feedback using the details below, and we’ll respond promptly.

 

Charina Tamayo

Cha_ina@hotmail.co.uk

If you wish to raise formal complaints, please contact our regulatory body as highlighted below:

 

COMPLAINTS

Corporate Governance Office

Healthcare Improvement Scotland

Gyle Square

1 South Gyle Crescent

Edinburgh

EH12 9EB

 

Email:his.complaints@nhs.net

Telephone: 0131 623 4326