Complaints Policy (Just Dreaming Aesthetics)
We encourage all our patients to provide feedback, as it helps us continuously improve our service. We’re committed to resolving any issues quickly and efficiently, valuing your experience and striving to deliver the best possible care.
Sharing your experience allows us to understand your concerns and work with you to make things right. Please send your feedback using the details below, and we’ll respond promptly.
Charina Tamayo
If you wish to raise formal complaints, please contact our regulatory body as highlighted below:
COMPLAINTS
Corporate Governance Office
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB
Email:his.complaints@nhs.net
Telephone: 0131 623 4326